Payment FAQs

It is very likely Mann will be transferring your loan to a large investor, such as Wells Fargo. If you haven't received any notification by the time you are ready to make your 1st payment, please use the coupon provided on the Payment Letter that you signed at closing. If it's not due to us, we will get it to the right place. If you receive a letter asking that your 1st payment be made to Mann Mortgage, please make it to Mann. If you receive a letter stating that Mann will no longer accept payments on the loan, all payments are due to the new investor. If you are not sure, PLEASE call our office at 866-751-6263 and verify.

Both the Payment Letter you sign at closing, and the Note you sign clearly show when your first payment is due. Those dates remain the same no matter who ends up servicing your loan.

This happens if the loan is transferred well into the month before the first payment is due. The new investor doesn't feel they have enough time to collect the first payment, so they purchase the loan "short" and leave the payment for Mann Mortgage to collect. Their statement will only speak to the first payment due to THEM, but the first payment on the loan is actually the month prior. Double check your Payment Letter and Note dates to be sure, or call our office.

Don't worry. Mann Mortgage will forward your payment to your new investor if it’s due to them.

Your new investor will post any payment they receive to your account. For example; If you made a payment in November, which was due to Mann, the new investor will apply it to the first payment due to THEM. Their records then will reflect you have made your December payment. This can lead to a missed payment. Mann Mortgage will contact you and state that you still owe your first payment. Don't panic! It can all be worked out. Make another payment to Mann Mortgage to cover the November payment, or call our office and explain that it was sent to the new investor. We can get it back from them, but DON'T skip a payment!

In some cases, the new investor will purchase the loan too late in the month to collect the first payment. They purchase the loan "short", meaning they purchase the loan for the original amount LESS the amount of principal in the first payment, and they leave that payment for Mann to collect. You can easily tell when this has happened because your beginning principal balance with the new investor will be an odd amount. It will be less than your original loan amount.

Not always. If you sent the payment to Mann, but we forwarded the payment to your new investor, you will NOT receive a 1098 from Mann, only from your new investor. If the interest in your payment was less than $600, you will NOT receive a 1098 from Mann Mortgage. The IRS only wants us to report interest over $600 to them. You can still report the interest, however. Just use your cancelled check and your HUD1 for documentation.

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