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Mann Mortgage again named a Top Mortgage Workplace by MPA

Mann Mortgage has again been recognized for its extraordinary work culture, earning a spot on the Mortgage Professionals America (MPA) 2021 Top Mortgage Workplace list. This is the third year in a row the hometown lender has joined the handful of distinguished mortgage companies from around the country.

“Our employees are what make this an incredible place to work. They’re the heart and soul of the Mann family,” says Mann Mortgage’s CEO, Jason Mann. “They are excelling at both helping people in their community find a great mortgage and making Mann Mortgage a healthy and fun workplace.”

To receive the award, Mann Mortgage had to provide MPA compelling data on their compensation, benefits, initiatives, diversity, and workplace culture. In addition, employees were asked to complete an anonymous survey to see how they felt about their opportunities and experience at Mann Mortgage. Only the mortgage workplaces where the company provides great benefits and initiatives and the employees give the culture high-marks will win the award.

“It all comes down to our workplace culture,” says chief strategy officer, Cassidy O’Sullivan, of the win. “Instead of a top-down approach of management talking down to employees, we have an open dialogue. Loan officers can talk directly to upper management. It’s a win-win. Loan officers feel heard and management gets a pulse on what’s going on in the local markets.”

MPA uncovers the absolute best workplaces in mortgage for the annual Top Mortgage Employer report. All companies, from large national mortgage brokerages to local regional agencies, are encouraged to submit their application for the award. Winners are recognized based on the evaluation of metrics including their culture, benefits, employee development, and more – solidifying their standing as a mortgage employer of choice.

Over the past two years, Mann Mortgage has been ranked a best place to work by multiple national and regional organizations including #12 Best Place to Work by Outside magazine, #1 Top Workplace in Montana, a Top Workplace in the USA, a Top Workplace in Oregon, as well as numerous other awards.

For more information about joining the Mann Mortgage team visit our careers page.

Mann Mortgage’s James Hedvall named a 2021 Housing Industry Icon by MPA

MPA’s Housing Industry Icons report celebrates the professions who have moved the industry forward and improved the home-buying and lending processes on every level. For their inaugural year, 21 mortgage professionals and six mortgage technology professionals were given the award.

James Hedvall, chief capital markets officer at Mann Mortgage was one of the distinguished winners. With more than 18 years in the industry, James is a pro. His expertise is in secondary and capital markets and he’s worked across retail, wholesale, as well as correspondent lending – giving him an incredible amount of experience.

With great experience comes great advice. The mortgage industry can potentially be a lucrative career where hard work pays off, and James has some incredible insights on getting started, the future of the industry, and what makes a great place to work.

Getting into the mortgage industry

“The great thing about mortgage banking, in my opinion, is that the barrier to entry is relatively low; hard work and showing up every day gets noticed almost immediately,” he says.

James oversees the secondary marketing, servicing, and product development departments for Mann Mortgage. In this role, he establishes the analytics, strategies, and internal controls which allow the company to compete in an ever-changing mortgage environment

The key to success in the ever-changing industry? “Strive to become an expert in your area, and your career path is limitless,” he says.

Making a successful career

Looking back, James credits two bosses early in his career who took the time to teach him 90% of what he knows of secondary marketing. “I owe them a huge debt of gratitude,” he says.

And now, as a boss himself, James tries to pay-it-forward in his own department. He takes time to teach the “how” as well as the “why” of things they are doing as a department and as a company.

Looking ahead

Over the past 10 years, leveraging technology has allowed the industry to change for the better. From the way borrowers fill out an application, the way mortgage banks process loans, and how they are sold on the secondary market, innovative technology is a main driver. And all indications point toward this being a continuing trend for the next 10 years.

But James cautions not to forget the industry is still a relationship-based transaction on so many levels.
“Borrowers still desire the guidance of loan officers, loan officers still rely on knowing processors, underwriters, and who is funding their files. I doubt we’ll ever move away from that in any meaningful way,”

What makes for a good place to work?
To James, it all boils down to a few simple philosophies: treat everyone well and work with great people.

James saw something special at Mann Mortgage when he chose to join the team, and, years later, he’s still glad to be part of it. “Our president and CEO treats everyone who works here with compassion, respect, and integrity,” he says. “This isn’t a management style or technique, but it’s rather who they are as people. This permeates through our organization.”

He stresses that it’s the people that make coming to work fun most of the time, “I have a great department. It enjoy being a passenger on the pirate ship I helped create, and I look forward to what the future brings for this great company.”

Careers at Mann Mortgage
Mann Mortgage helps qualified borrowers fulfill the dream of home ownership. The company provides a highly personalized service to their customers – from finding the best financing option to answering questions during the loan approval process. Their goal is to make the loan experience as uncomplicated as possible. The company was voted the #12 Best Place to Work in 2020 by Outside magazine, 2021’s #1 Top Workplace in Montana the category of large employers by Lee Enterprises, a 2020 Top Mortgage Workplace by MPA, and many other awards.

Learn more about career opportunities and how to join the Mann Mortgage team.

Mann Mortgage wins a Top Workplace award from The Oregonian

For the tenth year, The Oregonian/OregonLive has partnered with Philadelphia-based Energage to rank the Top Workplaces in Oregon and Southwest Washington. The process involves an extensive survey of employees who rate their corporate culture. Only companies with the most positive employee responses on their corporate alignment, engagement, leadership, performance, coaching, and connection are considered a Top Workplace.

Mann Mortgage is proud to have been named the #7 small employer in Oregon and SW Washington

“This is our first year competing for Top Workplace,” says Tara Tucker, Human Resources Manager. “To achieve that recognition for Oregon and Southwest Washington is a huge achievement for us.”

Mann Mortgage was ranked 7th among the 55 small employers (35 to 99 employees in Oregon and/or SW Washington) that earned a spot as a top workplace. Employees in the Oregon and Southwestern Washington offices reported that Mann Mortgage’s family environment, relaxed workplace, work/life balance, and teamwork make it a great place to work.

“I’m proud of the team’s ability to work together and act like team members – nobody has a role more important than another,” says Valerie Smith, loan officer/branch manager at Allied Mortgage in La Grande, OR (a division of Mann Mortgage).

Mann Mortgage’s offices across Oregon and Southwestern Washington provide home financing to people in their communities. Their ties with the communities they’re in run deep.

“Our whole team is very passionate about making sure other people in our community are taken care of,” says Liz Olheiser, office manager at Mann Mortgage in Redmond, OR. Our branch manager made an awesome program where once a quarter we donate to two different nonprofits in the three counties we have branches in. So it’s six nonprofits each quarter. What truly makes Mann Mortgage the best place to work is the team and family atmosphere.”

Mann Mortgage was recently named a national Top Workplace of 2021 by Energage, one of the 10 Best Financial Lenders of 2021 by Industry Era, a Top Workplace by Mortgage Professionals America, and the #12 Best Place to Work by Outside Magazine.

“This award is really meaningful because it’s our employees in Oregon and Washington that helped us earn it. They’re working with thousands of people in our communities buy, build, and refinance homes – and they’re having fun doing it!” says Jason Mann, CEO of Mann Mortgage. “Our culture is all about working together to help more Americans own homes. Everyone at Mann is valued for their contribution towards our goal. And it’s really rewarding to keep being recognized for how well we’re doing it.”

Mann Mortgage is hiring

Join Mann’s award-winning team. We’re hiring in Oregon, Washington, and all across the U.S. Visit our career page to learn more.

Inside Mann: Meet Dillon Hilling, a secondary marketing analyst

Everyone at Mann Mortgage has an integral part to play in making it a great place to work and do business. Inside Mann is an opportunity to feature one of our amazing employees.

Dillon Hilling is a Mann Mortgage employee at the Kalispell branch working within the Secondary Marketing department.  He sat down to answer some questions about his experience working in this department as well as some questions not relating to the workplace to learn more about him overall.

Dillon (right) with his girlfriend Lisa (left) and his dog Ella.

Dillon has had a unique experience at Mann because he has worked in multiple departments. “I started through an internship as a loan officer’s assistant with Rob Fleming in Missoula where I learned firsthand what it takes to be a successful originator. After graduating and working elsewhere, I came back to Mann and worked in the construction department where I got to learn the operational side of the mortgage business by closing and funding loans. Now with secondary marketing, I get to see the end of the life cycle by selling loans.” 

When it comes to Dillon’s day to day work life, his days are constantly varying as his workload is determined by the everchanging state of the mortgage market.

Dillon feels as though his efforts are noticed and that he is a valued Mann employee. “I’ve worked for companies that want their employees to act a certain way but don’t do anything to incentivize it. What I really love about Mann is that they want to instill a sales first attitude for everybody, and they are willing to put up an incentive for their employees through the VIB (volume incentive bonus) to make it happen.”

How exactly does Secondary Marketing help provide home loans to borrowers? “The biggest way is helping Loan Officers find solutions to unique scenarios,” Dillon says. “This could be a house built in a non-traditional style, borrowers with no/low/alternative credit, or other extenuating circumstances around the property. Sometimes information like this doesn’t come out until later in the process so we do our best to find a good fit and not let a deal die.”

When not working at Mann, Dillon enjoys golfing, playing video games, and watching sports.

Careers at Mann Mortgage
We’d love for you to join our award-winning team! See Mann Mortgage’s job openings at mannmortgage.com/careers.

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